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City Bank leads fintech awards with four honours

City Bank leads fintech awards with four honours
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PalmPay, bKash, Dhaka Bank and Mastercard also secure multiple recognitions as 21 fintech initiatives receive awards across 13 categories

City Bank secured four honours, including two winning awards, at the fourth Bangladesh Fintech Award 2026, leading the recognition tally as 21 financial technology initiatives from 11 organisations were recognised across 13 categories.

The awards, presented at the Radisson Blu Water Garden Hotel in Dhaka on Saturday, recognised 13 winners and eight honourable mentions selected from 207 submissions through a multi-stage evaluation by four grand jury panels.

City Bank won the banking innovation category for its revamped digital banking platform, New Citytouch, and the technology innovation category for its Citytouch AI Ecosystem, which focuses on intelligent banking.

The bank also received honourable mentions for its Digital Agricultural Loan in the digital lending category and Token Management for Cash Deposit in the banking category.

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PalmPay secured two winning awards for its smartphone financing solutions. Its Smartphone Financing initiative won the financial inclusion category, while Smartphone BNPL, a technology-driven consumer lending solution, took the alternative financing award.

Dhaka Bank received the digital lending award for eRin Device Financing. The same initiative also earned an honourable mention in the financial inclusion category.

Mobile financial services provider bKash won the mobile financial services and digital financial services (MFS/DFS) category for The bKash Impact.

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The company also received two honourable mentions, one for bKash NFC in the payment innovation category and another for bKash Merchant Loan in digital lending.

Mastercard Bangladesh secured two winning awards. Its initiative to digitise beverage supply-chain distribution through embedded credit for small and medium enterprises won the SME payment solution category.

The company’s Mastercard Move initiative, designed to expand near real-time remittance services across Bangladesh, won the remittance innovation award.

Software Shop Limited, known as SSL Wireless, won the payment innovation category for SSL Paynet.

UCB Fintech Company, which operates upay, received the responsible fintech award for its initiative, From Digital Money to Zero-Cost Cash, aimed at expanding financial inclusion.

Guardian Life Insurance won the insurance innovation category for Guardian ACPS 2.0, an automated claims processing system. It also received an honourable mention for Guardian Accidental Care.

IPDC Finance secured the non-bank financial institution (NBFI) innovation award for its Ucchash Card Management System.

Gold Kinen Technologies won the technology innovation category for its initiative to make gold savings more accessible through technology. It also received an honourable mention in financial inclusion for Making Gold Accessible: A New Path to Financial Inclusion.

Prime Bank received an honourable mention in the investment innovation category for its end-to-end digital investment service for Treasury bills and bonds through MyPrime.

The awards were initiated by Bangladesh Fintech Forum and organised by Bangladesh Brand Forum.

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