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The endless wait: When hospitals become corridors of suffering

The endless wait: When hospitals become corridors of suffering
Photo: Jannatul Ferdaus/TIMES
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By afternoon, the air inside Bangladesh Medical University, formerly known as PG Hospital, grows heavy. It’s a mixture of sweat, medicine and quiet despair. Hundreds of patients line the hallways, their faces drawn with fatigue and anxiety. The benches are long occupied. Many sit or lie on the floor, clutching prescriptions, medical reports and faint hopes of being seen by a doctor before the time ends.

Outside the outpatient department, a young mother rocks her crying baby in her arms. The child’s wail cuts through the noise of the crowd.

“My kid suddenly got very sick. So, I rushed to the hospital to get him quick treatment. But I have been standing in the line for one and a half hours,” said Jenifa Rahman, 26. “My kid’s condition is worsening and he’s constantly crying due to the crowd and chaos. It’s painful to watch.”

She isn’t alone. Every day, thousands pour into the public hospitals, hoping for affordable care. But hope quickly turns into frustration as patients find themselves trapped in serpentine queues that stretch across floors and staircases. Some sit silently on the cold tiles; others slump against the walls. For the poPor, who can’t afford private hospitals, waiting is the only option.

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In a corner, Mokbul Islam, 45, leans on a railing, his face pale with exhaustion. “I have a condition where I can’t walk for long. It hurts my leg. Still, there’s no place to sit. All the seats are full. I’ve been standing for two hours. Instead of receiving treatment, I feel I’m becoming sick again! The government should take immediate steps,” he said.

Scenes like this are not unique. From Dhaka Medical College to Mitford, every public hospital tells the same story. Too many patients, too few doctors and an infrastructure bursting at the seams.

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According to the Health Bulletin published by the Directorate General of Health Services (DGHS), the number of registered doctors in Bangladesh stood at 141,999 as of December 2023. Considering the country’s population of around 171 million, that means there are only 0.83 doctors per 1,000 people.

By contrast, the World Health Organization (WHO) recommends that a functional healthcare system should have at least two doctors per 1,000 people, supported by three nurses and five technicians for every doctor. The WHO standard calls for 23 doctors per 10,000 people. And Bangladesh remains very far from achieving that.

The country’s doctor-to-population ratio is among the lowest in the Southeast Asia region. The result is visible in every corridor of every public hospital: lines that don’t move, exhausted patients and doctors overwhelmed by impossible workloads. Many physicians in public hospitals see over a hundred patients a day, leaving barely minutes for consultation.

Experts say this crisis is not simply about overcrowding; it’s about neglect. Urban hospitals are bearing the weight of a broken referral chain. District-level health complexes lack specialists, diagnostic tools and essential medicines, forcing rural patients to flood into Dhaka. Meanwhile, outdated management systems and poor coordination mean that queues keep growing while efficiency keeps shrinking.

Many patients come not only for emergency care but also for prescriptions, test results or follow-ups. These tasks could be streamlined if digital appointment systems or local clinics were strengthened. Instead, they endure endless hours under flickering lights, shuffling forward inch by inch.

Healthcare is supposed to heal. But for countless Bangladeshis, just reaching a doctor has become a test of endurance. It’s a silent, daily struggle that exposes the cracks in a system meant to care for them.

In the country’s hospitals, sickness is not the only thing people are fighting. They’re fighting time, fatigue and a system that seems to have forgotten how to feel.

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