MetLife Bangladesh paid more than Tk669 crore in insurance claims during the first quarter of 2026, the highest amount settled by any life insurance company in Bangladesh during the January-March period, the company said in a press release.
The performance reinforces MetLife Bangladesh’s position as the country’s largest life insurer by claims settlement, according to the company. The claims payments covered a range of customer needs, including medical emergencies, death benefits and policy maturity payments.
“Paying claims is the most important promise an insurance company makes. We are proud that MetLife Bangladesh continues to set the benchmark for claims settlement in the industry,” said Ala Ahmad, Chief Executive Officer of MetLife Bangladesh.
Data from the Insurance Development and Regulatory Authority show that MetLife Bangladesh has consistently remained the industry leader in claims settlement.
The company settled claims worth Tk 2,853 crore in 2025, the highest amount paid by any life insurer in Bangladesh during that year, according to the regulator’s data.
MetLife Bangladesh also maintained a claims settlement ratio of more than 98 per cent during the period, underscoring its focus on policyholder service and claim processing efficiency.
The company said customers benefit from a digital claims management system that enables policyholders to submit claims online and receive payments within three to five working days.
MetLife Bangladesh currently serves around one million individual customers and more than 900 corporate clients across the country.
The company said its claims settlement performance reflects its continued emphasis on customer support during critical life events while strengthening confidence in the insurance sector.
