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British retailer Harrods warns customers of data breach

British retailer Harrods warns customers of data breach
A general view of Harrods department store in London, July 1, 2020. Photo: AP
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Harrods, the iconic British luxury retailer, has alerted some of its online shoppers that limited personal information may have been exposed in a cyber incident.

In a statement issued late Friday, the company confirmed that names and contact details of certain customers were accessed after one of its third-party service providers suffered a security compromise.

“We have contacted those affected to clarify that the incident involved only basic identifiers such as names and contact information. No passwords, financial records or payment card data were compromised,” Harrods said.

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The retailer added that the breach was “isolated” and has since been contained, though it declined to share further technical details.

The company stressed the episode was unrelated to a separate event in May, when precautionary restrictions were placed on its digital platforms following an attempted intrusion.

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The warning comes amid a string of high-profile cyberattacks in the UK. In July, police arrested four individuals suspected of carrying out digital assaults on Harrods, Marks & Spencer, and the Co-op; the suspects were later released on bail pending investigation.

Other major British firms have also been hit in recent months. Jaguar Land Rover said its assembly plants will remain closed until at least 1 October after an August cyberattack disrupted production.

Meanwhile, the BBC reported Friday that hackers leaked photos and personal details of thousands of children from London-based nursery operator Kido onto the dark web.

The Metropolitan Police confirmed they are investigating “a ransomware attack on a London-based organisation,” but have yet to make arrests.

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