Moulvibazar district police has officially launched a special service titled ‘Apnar SP’ (Your SP) to bring police services closer to the public.
With the slogan “Let’s talk directly, let’s solve our problems,” the initiative allows residents to speak directly to the Superintendent of Police (SP) via video call from their local police stations.
As part of the programme, dedicated ‘Apnar SP Desk’ have been set up at all seven police stations across the district.
Each desk is operated by a female operator nominated by the SP to assist citizens in connecting with the district’s top police official.
The service removes the need for residents to travel to the district headquarters to file complaints or seek police support. Instead, they can now speak with the SP directly from their own station.
Additionally, police personnel stationed at remote outposts will also be able to communicate with the SP via video call to report their concerns.
Following a successful six-week pilot phase, the initiative was formally inaugurated on Monday at a ceremony held at the conference room of the Moulvibazar Superintendent of Police Office.
The event was presided over by Superintendent of Police MKH Jahangir Hossain, PPM-Service.
Speaking at the event, SP Jahangir Hossain said “‘Apnar SP’ is a digital service desk designed to save both time and money for the public. The goal is to reduce public suffering by ensuring quicker and more direct service delivery. At the same time, it will help ensure accountability among field-level officers.”
He urged citizens to avoid any financial transactions or middlemen when seeking police services.
“If necessary, speak directly with the SP via video call from the officer-in-charge’s or duty officer’s room at your local police station,” he added.
Additional Superintendent of Police (Crime and Operations) Nobel Chakma, PPM; Additional SP (Kulaura Circle) Md Azmal Hossain; Assistant SP (Srimangal Circle) Wahiduzzaman Raju; Officers-in-Charge of all seven police stations in the district, along with other senior officials, were present at the event, among others.
