Ministry of Public Administration has opened a control room dedicated to resolving complaints and information received from field administrations concerning the 13th parliamentary election and referendum.
Deputy Secretary Shariful Islam signed a notice on Tuesday night to formally announce the decision, establishing the facility to ensure a streamlined electoral process.
According to the notice, the control room has been set up at Room 1802 of Building number 1 of the ministry. The designated contact number is +8802226641118.
The control room will operate from 10 February to 14 February in two shifts daily, from 9am to 2pm and from 2pm to 8pm. Concerned officials and staff members of the ministry will perform duties in control room during the period.
A joint secretary will remain in charge of coordination each day, while two to three officials and staff members will be assigned per shift.
The notice further said that officials on duty will communicate with the Ministry of Home Affairs, the Election Commission (EC) or the relevant returning officers (ROs) as necessary to take appropriate action based on complaints or information received from the field administration.
The move comes as part of efforts to ensure proper coordination and timely response during the election period.
