Eastern Bank PLC (EBL) digital cash management platform EBL Connect has won the “Outstanding Digital CX – Cash Management Platform (South Asia)” award at the Digital CX Awards 2026 in Singapore.
The platform processes more than 7 million transactions annually with a cumulative value exceeding Tk10.5 lakh crore, reflecting strong adoption among corporate and institutional clients, the bank said in a press release.
The award was conferred by The Digital Banker, a global financial services research and intelligence platform.
A key factor behind the recognition is EBL’s end-to-end digital integration with Chattogram Port Authority (CPA), enabling fully paperless port payments.
The initiative has reduced manual processes, accelerated trade flows, and improved efficiency for importers, exporters, and logistics stakeholders.
EBL Connect also delivers about 78 per cent straight-through processing (STP) across payments, supported by enterprise resource planning (ERP) and application programming interface (API) integrations.
The bank said the platform has evolved into a national-scale digital backbone for corporate transactions.
The recognition reflects EBL’s continued investment in in-house innovation, scalable infrastructure, and customer-focused solutions to support Bangladesh’s digital financial ecosystem.
EBL Additional Managing Director Ahmed Shaheen received the award at the ceremony held in Singapore on 23 April.
