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What to do when a child goes missing

What to do when a child goes missing
Photo: Collected
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When a child goes missing, the first 60 minutes are critical to bringing them home safely. Known as “Golden Hour”, this brief window offers the highest chance of finding a lost minor in the immediate area before panic sets in.

Between January and July this year, 15,717 children were reported missing across Bangladesh. While law enforcement agencies successfully rescued or reunited 13,679 minors with their families, 2,038 children, nearly 13 per cent of those reported missing, remain untraced.

According to a press release issued by Police Headquarters on 3 September, a missing child report does not automatically signify abduction or human trafficking.

Most General Diary (GD) entries involve young children getting lost while out with family, being unable to state their parents’ names or home address or straying while walking home unescorted.

Authorities assured the public that law enforcement agencies are working continuously to locate the remaining untraced minors.

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‘Golden Hour’ plan

When guardians realise a child is missing, keeping calm is essential to taking swift, structured steps. Because a missing child is highly likely to still be in the immediate vicinity during the first hour, parents should avoid wasting precious time in panic.

Guardians should immediately confirm where, when, and with whom the child was last seen. Family members and acquaintances should quickly divide into groups to search potential nearby spots simultaneously, including homes, staircases, rooftops, alleys, shops, playgrounds, schools, parks, and bus stops.

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Parents are advised not to wait in the hope that the child will return independently. Instead, they should contact the nearest police station immediately or call the National Emergency Service on 999. Informing the police promptly allows search operations to begin faster, with nearby CCTV footage serving as a major asset.

When filing a General Diary (GD) or reporting to the police, parents must provide a recent photograph, the child’s name, age, height, skin tone, clothing and shoe details, any distinguishing physical marks, and the last known location and time.

If the child has a mobile phone, guardians should attempt to call the device and preserve all call records, text messages, and location data without deleting them.

Clear, recent photos with key details can be shared in trusted local social media groups covering the area where the child resides or was last seen. However, sensitive personal data such as birth registration numbers or full home addresses must not be published. Inquiries should also be conducted at road intersections, lane entrances, nearby hospitals, clinics, bus stands, railway stations, and launch terminals.

‘Moon Alert’ emergency network

To accelerate search efforts for missing and abducted children, the Criminal Investigation Department (CID) of police and Amber Alert for Bangladesh launched a specialized service called ‘Moon Alert’ (Missing Urgent Notification) in January.

The system was named in memory of Muntaha, a child abducted and killed in Sylhet in 2024.

CID treats the first three hours following a child’s disappearance as “Golden Time” for immediate action. Information regarding a missing child can be reported nationwide via CID’s toll-free hotline at 13219, online at munalert.org, or through 999 from anywhere in the country at any time.

Official emergency warnings are broadcast across web portals, mobile apps, online and offline news media, social media, digital billboards, bank ATM screens, and mobile SMS text messages to engage the public in rescue operations.

Throughout the process, the dignity, security, and privacy of the child remain the highest priority.

 

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