IPDC Finance PLC won the “Best Acquisition Strategy for Retail” award at the 3rd Bangladesh Retail Awards for its youth-focused financial product Icche.
The recognition highlights the company’s customer-centric services and retail strategy in the financial sector, it said in a press release issued on April 19.
Industry observers said success in retail depends on understanding customer needs, adopting omnichannel approaches and prioritising customer experience.
IPDC has focused on these areas to deliver simple and modern financial services.
IPDC Finance Managing Director Rizwan Dawood Shams said the award reflects its customer-focused approach and efforts to deliver innovative services.
“By developing modern financial solutions for the younger generation, we aim to advance financial inclusion in the country,” he added.
IPDC Finance Head of Retail Business Mohammad Monirul Islam said Icche is designed to help young people meet their aspirations.
“This achievement reflects our team’s work and customer trust, and will drive further innovation,” he added.
The company said the recognition reflects its efforts to expand technology-driven services and strengthen customer experience.
It said the achievement was supported by customer trust, employee dedication and stakeholder engagement.
IPDC Finance said it will continue to offer accessible and modern financial products aligned with evolving customer needs.
The company is one of the country’s financial institutions focused on retail growth and service innovation.
