The High Court has issued a rule over allegations of delays in the national emergency service 999, repeated call transfers and failure to take effective measures to ensure prompt police assistance.
A High Court bench comprising Justice Md Habibul Ghani and Justice Syed Mohammad Tajrul Hossain issued the rule on Tuesday after the preliminary hearing of a writ petition.
The court asked the Home Secretary, Inspector General of Police (IGP), Director/Officer-in-Charge of the national emergency service 999 and the Information and Broadcasting Secretary to respond to the rule within two weeks.
Supreme Court lawyer Sayka Kabir Jiti filed the writ petition and appeared for the petitioner during the hearing.
She said the court sought explanations on why the alleged failure to ensure timely police protection and legal safeguards should not be declared illegal and unconstitutional under Articles 31 and 32 of the Constitution.
The rule also questioned the alleged failure to prevent delays in 999 services, repeated call redirection, maintain effective GPS-based location tracking and caller identification systems, quickly deploy the nearest police force, patrol team or unit, and establish, implement and maintain an effective Zero FIR’ system.




