BRAC Bank PLC has opened a digital service centre on Gulshan Avenue in Dhaka, offering round-the-clock banking services through automated machines and a dedicated digital ambassador.
The self-service centre, styled BRAC Bank Fast Track, operates 24/7 and is equipped with two cash recycling machines and one automated teller machine for cash withdrawals, deposits and fund transfers.
A digital ambassador will assist visitors with digital account opening, the Astha app through Astha Sheba, and provide guidance on deposit and loan products during banking hours.
Managing Director and CEO Tareq Refat Ullah Khan formally inaugurated the centre at Ventura Avenue in Gulshan 2 on 6 July, said a press release on Saturday.
“The centre represents a pivotal milestone in redefining our distribution strategy,” Tareq Refat Ullah said adding, “by seamlessly shifting high-volume daily transactions to automated platforms, we are providing customers with banking flexibility and unlocking the potential of our digital ambassador.”
He said BRAC Bank would continue to expand the Digital Service Centre network across the country.
Deputy Managing Director and Head of Branch Distribution Network Sheikh Mohammad Ashfaque, Deputy Managing Director and Head of Alternate Banking Channels Nazmur Rahim and Senior Zonal Head Taher Hasan Al Mamun were also present at the inauguration.
