Walton Plaza has extended over Tk2 crore in financial assistance to more than 800 families of installment protection cardholders across the country. This initiative is part of the company’s ‘Installment Buyer & Family Protection Policy,’ which is aimed at supporting families in times of hardship, especially when the cardholder passes away.
In addition to providing financial support, Walton Plaza has waived the outstanding installments for the families of deceased cardholders, with the total amount of waived installments also amounting to nearly Tk2 crore.
Under the ‘Installment Buyer & Family Protection Policy,’ Walton Plaza provides financial assistance ranging from Tk25,000 to Tk3 lakh, based on the product’s value, in case of the buyer’s death during the installment period. If a family member of the cardholder passes away, the assistance ranges from Tk25,000 to Tk1.5 lakh. Furthermore, the outstanding installment amount for the deceased’s purchased product is waived under the policy.
This initiative has already gained widespread attention among Walton’s customers across the country. Walton Plaza’s Managing Director Mohammad Raihan said, “At Walton, our goal is not just profit. Our customers are the reason why Walton is the top electronics brand in the country, and we have a duty to them. Providing high-quality products and service is our moral responsibility. The ‘Installment Buyer & Family Protection Policy’ was launched to strengthen the trust customers have in Walton, improve relationships with them, and enhance the company’s reputation.”
He added, “Under this policy, if a cardholder passes away, their family receives immediate cash assistance for burial costs. In addition, based on the product’s value, the family is provided financial support, and all outstanding installment amounts are waived. To date, over Tk2 crore in financial assistance has been provided to more than 800 families nationwide, with more families awaiting assistance.”
Raihan also mentioned that Walton is not only providing financial assistance but also creating employment opportunities for qualified members of the deceased cardholder’s family. “Walton is the only company in the world offering such protection and benefits to installment buyers. This noble initiative has not only enhanced Walton Plaza’s reputation but has also provided valuable support to customer families,” he added.
In addition to financial support, Walton Plaza has arranged special services and discounts at leading hospitals, diagnostic centers, life insurance companies, and restaurants for installment cardholders. These initiatives aim to ensure that cardholders enjoy special benefits in various sectors such as food, clothing, education, and healthcare, throughout their lives. Walton Plaza has assured that these initiatives will continue and will gradually be expanded.