Banglalink, the country’s leading digital operator, has launched Voice over WiFi (VoWiFi) for the first time in Bangladesh, offering customers a smarter, clearer, and more reliable way to stay connected, according to the company.
This new service, marking a significant milestone in Banglalink’s ongoing mission to enhance customer experience, allows users to make regular voice calls over WiFi connections, the company said in a press release.
Whether at home, in the office, or in areas with indoor coverage gaps, VoWiFi ensures uninterrupted conversations. Importantly, there is no additional cost for using this service, giving customers more flexibility and convenience.
The VoWiFi service has been introduced as a pilot program in partnership with selected Internet Service Providers (ISPs) and has received approval from the Bangladesh Telecommunication Regulatory Commission (BTRC).
Currently, the service is available for both business and individual customers in select areas of Dhaka and Chattogram, with plans for gradual nationwide expansion to ensure wider accessibility.
Johan Buse, Chief Executive Officer of Banglalink, said, “At Banglalink, every innovation begins with a simple question: how can we make life easier for our customers? The launch of Bangladesh’s first Voice over WiFi service reflects that commitment. VoWiFi will make staying connected simpler, clearer, and more reliable, helping our customers enjoy a seamless digital lifestyle wherever they are. This milestone underlines our promise to deliver technology that truly serves people’s needs and supports Bangladesh’s digital future. We are grateful to the regulator and stakeholders for enabling us to bring this service to our customers.”
The company continues to drive digital transformation in Bangladesh, offering services like MyBL, Toffee, RYZE, and enterprise solutions, all of which contribute to greater digital access for customers. The launch of VoWiFi marks another step in Banglalink’s effort to bridge connectivity gaps and provide customers across the country with the best of a truly digital lifestyle.